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Unsubscribe from "category"
Completed
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Thomas StanburyApr 14, 2021
At the moment you can only unsubscribe from everything or nothing.
It would be very useful to be able to add categories to emails such as
Product Updates
Educational
Promotions and offers
Industry News
Etc etc
and then the user can choose to unsubscribe from one or all.
Comments
This was launched a couple of weeks ago!
This is the only reason I can't use the service fully now. To Ask Yvi's point, I have people who subscribe for courses, coaching, etc that may not want the newsletter or marketing updates. When they unsubscribe thru Encharge, they don't realize it's for ALL emails. That's problematic.
This is a must. We need to unsubscribe from segments or categories and allow the option to unsubscribe only from that one segment so the user can't have the option to unsubscribe from all if we don't include the unsubscribe from all link in my email. This will be very helpful.
I'd add to this having an editable user profile page, so the users can select whichever list(s) they want to be in
The double-edged sword of free lead-generation campaigns...
Also, what happens if they unsubscibed in the past, yet resubscribe to another campaign??
This is a major concern as we run many different freebie campaigns and just because they do not want to get updated on XYZ freebie, doesn't mean they should not get any course updates anymore
Yessssss, that is my concern also