Hi,

It's been a tough year, not going to lie. We worked tirelessly through the transition, but faced multiple challenges with system stability and bugs. We focused really hard on improving the system and that process will continue well into 2026. We are committed to offer you a stable, reliable and mature email marketing system.

We’ve rolled out a wide range of improvements, fixes, and new capabilities across the platform. Here’s what’s new:

Fixes

• Resolved broadcast open-tracking issues when links are added via a field.

• Fixed background display issues in Snippets.

• Corrected problems with duplicating broadcasts.

• Improved People search to properly match firstName and lastName.

• Fixed case-insensitive handling of CC recipients in emails.

• Restored the option to remove “Powered by Encharge.”

• Fixed Shopify integration mapping.

• Resolved errors when deleting Flow steps.

• Fixed multi-click handling in broadcast variations.

• Corrected issues with archiving broadcast emails.

• Fixed merge-tag rendering in Snippets.

• Resolved UTF-8 import issues when uploading users.

• Fixed WooCommerce product-data sync.

• Corrected email-event link behavior.

• Resolved 403 errors when uploading files.

• Fixed Snippet preview rendering.

• Corrected Flow metric reporting.

• Fixed contact-timezone logic in Wait steps.

• Fixed height issues in native forms.

• Resolved width and layout issues in Snippets.

• Fixed Company object flag behavior.

• Corrected Anonymous-contact visibility logic.

• Fixed webhook behavior when disconnecting services.

• Resolved broadcast preview-image issues.

• Fixed blank output for the “View in browser” tag.

• Fixed issues with plan changes in the payment provider.

• Resolved new-customer purchase tracking for ThriveCart.

Improvements

• Enhanced error handling for email sending.

• Improved CRM-sync rate limiting.

• Exposed new REST API endpoints for Segmentation and Broadcast management.

Native Forms Enhancements

• Added “Required” option for checkbox fields.

• Added “Required” option for select fields.

• Introduced native Double Opt-In and GDPR compliance features.

• Ongoing development of Forms v2.

Event & Data Enhancements

• Added message.id to email events.

• Added message event data to form submissions.

New Features

• View in browser link for emails.

• Untag All action.

• Tag colors for better organization.

• Email versioning with automatic saving.

Upgrades & System Improvements

• Upgraded Unlayer to the latest versions.

• Doubled database capacity for improved speed and stability.

• Updated FTC compliance links.

• Implemented 30+ additional fixes, enhancements, and internal system upgrades.