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Reply tracking issue
Planned
T
Thomas StanburyApr 8, 2021
Reply tracking doesn't work if the reply isn't sent from exactly the same email address as the original email was sent to.
This means any email aliases / "send as"/auto forwarding setups break things - a pretty common scenario.
e.g email sent from Encharge to user@example.com
reply sent to that email from useralias@example.com
this doesn't work.
Comments
May 19, 2021
Set the status to
Planned
1